Schedule

November 7, 2022 8:00 am - 9:00 am Catalina Ballroom

Keynote

November 7, 2022 9:00 am - 9:50 am Catalina Ballroom

Staffing and Employees - Finding a solution

Get real labor solutions on how to find and retain the best staff for all aspects of your restaurant.

Jason Berkowitz
Troy Hooper Founder and CEO / Kiwi Restaurant Partners
November 7, 2022 9:00 am - 6:30 pm Pacific Ballroom- Exhibit Floor

Exhibit Floor Opens

November 7, 2022 11:00 am - 11:50 am Emerald A - Seminar Hall

The Digital Maturity Curve

Get perspectives from restaurant operators on the development and adoption of digital technology BoH, FoH and off premise.

Carl Orsbourn Author, Founder / Delivering the Digital Restaurant, digital.delivery
November 7, 2022 12:15 pm - 1:15 pm Hot Topic Roundtables

Hot Topic Roundtables

Collaborate with peers in the fun fast paced feature on a variety of topics. Simply find the subject that interests you and jump in.

November 7, 2022 1:00 pm - 2:00 pm Catalina Ballroom

Delivery Is the New Drive-thru

Join Meredith and Carl as they discuss the movement from drive-thrus to #deliveryanywhere.

Carl Orsbourn Author, Founder / Delivering the Digital Restaurant, digital.delivery
Meredith Sandland Author / Delivering the Digital Restaurant
November 7, 2022 2:00 pm - 2:10 pm Catalina Ballroom

Simplify Social Media - Stop Ignoring, Start Igniting

November 7, 2022 2:10 pm - 2:20 pm Catalina Ballroom

Simplify Social Media - Make a video in 30 seconds

Learn how to make a video in just 30 seconds for platforms such as TikTok, Instagram and Facebook. You will also learn some of the tips and tricks to helping […]

Shawn Walchef Founder / Cali BBQ Media
November 7, 2022 2:40 pm - 2:50 pm Catalina Ballroom

Simplify Social Media - Using Influencer Marketing

November 7, 2022 3:00 pm - 3:00 pm Catalina Ballroom

Metaverse and your restaurant

Can your restaurant exist digitally? How can you leverage crypto and NFT’s to build loyalty and generate growth?

Andy Nguyen
November 8, 2022 9:00 am - 9:10 am Catalina Ballroom

the Robots are coming - introduction

Learn how robots and other automated kitchen services are helping operators to streamline hectic back of houses and increasing profit.

Troy Hooper Founder and CEO / Kiwi Restaurant Partners
November 8, 2022 9:00 am - 4:30 pm Pacific Ballroom- Exhibit Floor

Exhibit Floor Opens

November 8, 2022 9:10 am - 9:25 am Catalina Ballroom

the Robots are coming - bots in the kitchen

Massimo Noja De Marco CEO / Piestro
November 8, 2022 9:25 am - 9:40 am Catalina Ballroom

the Robots are coming - bots in the FoH

Troy Hooper Founder and CEO / Kiwi Restaurant Partners
November 8, 2022 9:40 am - 9:50 am Catalina Ballroom

the Robots are coming - bots on the streets

Troy Hooper Founder and CEO / Kiwi Restaurant Partners
November 8, 2022 10:00 am - 4:45 am Balboa - Multiple

Product Showcase

November 8, 2022 10:00 am - 10:20 am Catalina Ballroom

Guests Interaction - I'm telling everyone.

Shawn Walchef Founder / Cali BBQ Media
November 8, 2022 10:00 am - 4:30 pm Balboa - Multiple

Product Showcase

November 8, 2022 10:20 am - 10:40 am Catalina Ballroom

Guests Interaction - Proactive Guest Feedback

Enjoy a panel discussion on 5 ways to help your restaurant be proactive with your guests, resulting in higher reviews and profit.

Zack Oates CEO / Ovation
November 8, 2022 10:40 am - 10:55 am Catalina Ballroom

Guests Interaction - Alternate offers

November 8, 2022 11:00 am - 11:15 am Training Sessions

Menu - Can your menu be healthy and profitable?

November 8, 2022 11:15 am - 11:30 pm Training Sessions

Menu - Creating a menu for plan B

November 8, 2022 11:30 am - 11:45 am Training Sessions

Menu - Do more with less, can you?

November 8, 2022 12:15 pm - 1:15 pm Hot Topic Roundtables

Hot Topic Roundtables

Collaborate with peers in the fun fast paced feature on a variety of topics. Simply find the subject that interests you and jump in.

November 8, 2022 1:00 pm - 1:15 pm Emerald A - Seminar Hall

Loyalty - Increase the value of your guests

November 8, 2022 1:15 pm - 1:30 pm Emerald A - Seminar Hall

Loyalty - Determine your Life Time Value (LTV)

November 8, 2022 1:30 pm - 1:45 pm Emerald A - Seminar Hall

Loyalty - Build loyalty in a contactless world

November 8, 2022 1:45 pm - 1:55 pm Emerald A - Seminar Hall

Loyalty - Compatible with Ghost Kitchens?

November 8, 2022 1:52 pm - 2:50 pm Catalina Ballroom

Simplify Social Media - Customer Generated Content

November 8, 2022 2:00 pm - 1:52 pm Catalina Ballroom

Simplify Social Media - Your Employees

Heather Mann Director, Communications / Dine Brands Global
November 8, 2022 2:00 pm - 3:00 pm Catalina Ballroom

Ghost, Virtual, Delivery and Drive Thru - Are you missing out?

November 8, 2022 3:00 pm - 3:55 pm Emerald A - Seminar Hall

The Customer Journey through Tech - Engagement

Learn how using tech throughout your restaurant can create higher engagement, more sales and higher profits.

David "Rev" Ciancio Co-Founder and Chief Marketing Officer / Handcraft Burgers & Brew
November 8, 2022 4:00 pm - 5:00 pm Emerald A - Seminar Hall

Ghost & Virtual Growth

Join Meredith Sundland along with fellow restaurant owners and operators as they discuss the trends in virtual and ghost brands and the bottom line to your restaurant.

Meredith Sandland Author / Delivering the Digital Restaurant